Here at DEFY we have a philosophy that guides everything we do. Although we are a trampoline park, we don't like to think of ourselves as being in the trampoline park business; instead, we think of ourselves as being in the people business... we just happen to own a lot of trampolines! This simple philosophy has been our guiding light since the inception of park.
Back in 2019 when we opened DEFY Sparks, we saw an awesome opportunity to be a park for the community, not just one in a community. Because of this mindset, we have been able to partner with so many amazing people and groups in Reno / Sparks to help benefit our community. Our list of community partners continues to grow and we couldn't be more thankful and grateful for the way Reno / Sparks has accepted us as an active business for the community.
Every day we show up to work, excited to think of new ways we can improve and make our park more enjoyable for kids, their parents, and their grandparents. We will always strive to be the safest, cleanest, and most accessible park for as many families as possible. It is our goal to make DEFY Sparks a place where families can create lasting, and meaningful memories with each other.
With all that being said, we are constantly looking for feedback from families within our community to ensure we are achieving these goals. If you feel we are falling short, or perhaps just feel we can improve in some areas please let us know by emailing the address below.
Thank you so much for being a part of what makes DEFY Sparks great, and we look forward to serving your family, and this Reno / Sparks community for years and years to come!
Please send any feedback you may have to: firstname.lastname@example.org